Workflow automation
Workflow automation with real approvals and an audit log.
We map your process with the people who run it: which stages exist, who or what may move work between them, and which approvals block. Then we build it and keep it running.
Start a project- week to map the process with the people who run it
- 1
- sign-offs before a workflow goes live
- 2
- of approvals logged with who, when and against what
- 100%
What a governed workflow gives you
-
Stages, not statuses
A status is a label someone chose. A stage is a position in a defined flow with defined ways out of it. Work cannot skip a step because no path exists.
-
Approvals that actually stop things
A gate halts the work until a named person acts. The log records who, when and against which document.
-
Jobs where the work is
Each step can run a job: an agent, a script, a call to one of your systems. The result is written back to the record.
-
Escalation built in
Failures go to a person instead of silently retrying or being closed by hand.
-
One log for compliance
Every step, job and approval with its actor, in one place, exportable.
-
A process you can change
The workflow is written down. Add a stage, add a gate, change who may move work, and the next run uses it.
When a workflow needs to be governed
Most processes already exist. The question is whether anything enforces them.
- 01
Approvals happen in chat
A thumbs-up in a thread is the only evidence something was signed off.
- 02
The board does not match reality
Tickets sit in Done while the work is not deployed, or in Progress while nobody is working on it.
- 03
Nobody can say who moved it
Status changes are unattributed, undated or overwritten.
- 04
Handoffs lose information
Each step re-asks for context the previous step already had.
- 05
Automation is a pile of scripts
Cron jobs, webhooks and bots that nobody has a map of, and that fail quietly.
- 06
An auditor is coming
You need to show the path every change took, and the people who approved it.
Do two or more of these apply? Tell us which ones and we reply with how we would run it.
What we automate
-
Approval and review processes
Design sign-off, change control, release approval, content review: gated, attributed, logged.
-
Operations runbooks
Incident, onboarding and release procedures as enforced workflows with jobs attached, instead of checklists in a wiki.
-
Document and request pipelines
Intake, classification, drafting and sign-off for the documents your business produces repeatedly.
-
Scheduled and event-driven jobs
Work that starts on a timer or a webhook and writes what it did back to the record.
-
Agents in the loop
Bounded agents doing the repeatable steps, with a person at the gate.
Read more -
Integrations between systems
Steps that call the systems you already run and record the result.
Read more
How we model and build a workflow
- 01
Map the process
We draw the stages, transitions and gates with the people who run the process today, including the exceptions they handle by hand.
In the record Feature request, process map
- 02
Write the design
The workflow becomes a design: stages, allowed transitions, who or what may trigger each one, which gates block.
In the record Workflow design, design package
- 03
Design approval
You approve the design before a single run uses it.
In the record Logged approval
- 04
Attach the jobs
Each step that does work gets a job: an agent, a script, a call to a system, running in your accounts.
In the record Implementation package
- 05
Verify with real cases
Recorded cases are replayed through the workflow. QA reports what passed; a person reviews the edge cases.
In the record QA report, review report
- 06
Run it, watch the log
The workflow goes live. The audit log becomes the single account of what happened, and the next change is the next run.
In the record Release, audit log
Governed workflow against the usual tools
| Item | Ticket board | Automation tool | Sydeso workflow |
|---|---|---|---|
| What enforces the process | Convention | The flow you drew | Defined stages, transitions and gates |
| Approvals | A comment | A step, if you add one | A gate that halts the work until a named person acts |
| Who did what | Activity feed | Run history | An audit log with the actor on every step |
| Where jobs run | Nowhere | Vendor cloud | Your accounts |
| AI in the loop | A plug-in | A node | Bounded agents, with outputs in the record |
| Ownership | Subscription | Subscription | Yours, built and operated by Sydeso |
How an engagement is structured.
-
Week one
Discovery
A week with the people who own the problem. We write the feature request, the PRD and the design package, and agree what done means.
- Ends in a PRD and a design package you own
- You approve it before anything is built
- Comes with a price for the build
-
After approval
Build
Development in short cycles against the approved scope. Automated QA writes a report on every release candidate and a person reviews it before it ships.
- Priced per project against the PRD
- Changes are new feature requests, priced the same way
- Every document is yours as it is produced
-
After launch
Operate
We deploy it, monitor it and run releases, month to month. Production is where the next feature request comes from.
- Monthly, separate from the build
- Take it in-house whenever you are ready
- The record comes with it
Questions
- Is this a replacement for Jira or Linear?
- It replaces the part where a board stands in for the truth. Your tickets can stay; the workflow is the record of what actually moved, who approved it and what was produced.
- Can a step call our existing systems?
- Yes. A step runs a job in your accounts, and a job can call anything your systems expose. The response is written back to the record.
- Who can change the workflow?
- Whoever you allow. The design is a document with its own approval, so a change is itself a logged, gated step.
- What happens when a job fails?
- The work moves to escalation and a person decides. Nothing retries silently, and nothing is closed by hand without a logged step.
- How quickly do you reply?
- By email, with how we would run the work, not a call to book a call. Send one paragraph about what should ship first and you get a written answer.
- Where does the work live?
- In your accounts. Code in your repository, infrastructure in your cloud, documents where your team can read them. We bring the process, not a dependency.
- What happens to the work if we stop?
- You keep everything: code, infrastructure, requirements, design packages, QA and review reports. There is no handover because none of it was ever ours.
Show us the process.
Describe the steps and the approvals as they happen today. We reply with the design we would write and where the gates would sit.
Start a project