Software development agency

A software development agency that keeps the record.

Most agencies hand you a status report and, eventually, a zip file. We hand you a record: every requirement, design, implementation, QA result and review as a document, with the people who approved each one.

Start a project
week of discovery before anything is built
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sign-offs on every piece of work: design and release
2
handover documents, because there is no handover
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What makes this agency different

When to hire an agency, and when not to

An agency is the right call in some situations and the wrong one in others. Here is how we see it.

  1. 01

    You need the whole application, not extra hands

    Ownership from idea to production, including the operations after launch. That is what we do.

  2. 02

    Your team should keep doing its job

    The product people and the operators stay focused, and hold the gates instead of writing tickets.

  3. 03

    You have been burned by a handover

    Code you cannot operate and decisions nobody recorded. The record is the fix.

  4. 04

    You want to see the work as it happens

    Every stage change is visible when it happens, not summarized on a Friday.

  5. 05

    You only need staff augmentation

    Then we are the wrong agency. We own outcomes, not seats.

  6. 06

    You want the cheapest hour

    Also the wrong agency. We price per project, against an approved scope.

Do two or more of these apply? Tell us which ones and we reply with how we would run it.

What the agency delivers

How an engagement runs

  1. 01

    Discovery

    A week with the people who own the problem. We write the feature request as the first document of the engagement and agree what done means before anything is designed.

    In the record Feature request, scope, success measures

  2. 02

    PRD and design package

    Research, requirements and design are produced and land in the record as documents you can read, comment on and reject.

    In the record Research report, PRD, design package

  3. 03

    Design approval

    A human gate. Work waits until you approve the design package. Nothing is built that the record does not say is being built.

    In the record Logged approval, with the approver

  4. 04

    Development

    Implementation runs in short cycles against the approved scope. You see progress as it happens, with the implementation package growing in the record.

    In the record Implementation package

  5. 05

    Automated QA and manual review

    Automated QA runs first and writes a report. Manual review is the second human gate. Failures go to a person instead of slipping through.

    In the record QA report, review report

  6. 06

    Release and operation

    A release candidate ships only after both gates pass. We deploy it, monitor it and operate it, and the next request starts the next run.

    In the record Release candidate, release log

Sydeso against the usual options

An honest look at how an engagement with us compares with a typical agency and with building in-house.

Item In-houseTypical agencySydeso
Who owns delivery Your team, alongside everything elseThe agency, until handoverSydeso, through production and after
Where the record lives Tickets, chat and documentsStatus reports and a handover documentA written artifact for every stage, with a log of who approved what
How AI is used Whatever each developer usesUndisclosed, or a pitchAgents do bounded work inside the process; a person reviews before anything ships
Who approves Whoever is availableThe agency PMYou, at two gates on every piece of work
After launch Your on-call rotationA support contract, if offeredWe operate production and start the next run
Can you take it in-house later It already isDepends on the handoverYes. You own the code, the accounts and every document
Price Salaries and toolingDay rates or fixed pricePer project, scoped at discovery

How an engagement is structured.

Questions

How do you price agency work?
Per project, against the scope written in the PRD at the end of discovery. Discovery is a week. Operation after launch is a separate monthly engagement.
Can you work with our in-house team?
Yes, as the people who hold the gates and own the product. Your team approves design packages and reviews release candidates; ours does the work between those gates.
Where is the work done?
In your repository and your cloud accounts, with the record visible to you throughout.
What if we want to take it in-house later?
Everything is already yours. Your team picks up the record and runs the next feature request.
How quickly do you reply?
By email, with how we would run the work, not a call to book a call. Send one paragraph about what should ship first and you get a written answer.
Where does the work live?
In your accounts. Code in your repository, infrastructure in your cloud, documents where your team can read them. We bring the process, not a dependency.
What happens to the work if we stop?
You keep everything: code, infrastructure, requirements, design packages, QA and review reports. There is no handover because none of it was ever ours.

Tell us the feature.

One paragraph about what should ship first. We reply by email with how we would run it, and what it would cost.

Start a project